About Us | New Era Rehabilitation, Connecticut

ABOUT US

Let Us Transform Your Life Today

New Era Rehabilitation Center Inc. is a private comprehensive substance abuse treatment facility that specializes in methadone maintenance. NERC was founded in 2002 by Board Certified Doctors. The center is comprised of two facilities, located in Bridgeport and New Haven, Connecticut. NERC is licensed by the Connecticut Department of Public Health, the Center of Substance Abuse Treatment, and is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The New Haven facility is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

NERC is focused on providing patient-focused care that results in positive health outcomes and behavioral changes. The agency applies a proven, research-based medical approach in treating substance abuse while taking into consideration the needs and wants of the patients and their families. We are a family-orientated organization with family values, and we pride ourselves on treating our patients with respect, compassion, and fairness.

Philosophy

We believe all people are capable of change and we are firmly dedicated to assisting individuals and families in recovering from the ravages of substance abuse, restoring quality of life, and obtaining enduring sobriety.

Vision

To be a community resource and industry leader in the treatment of substance abuse.

Mission

We are committed to inspiring individuals and their families to reach their highest potential.

I became a member of New Era over three years ago, and I must say the staff, counselors, and nurses really take the time to get to know you and help you on your journey to a clean and healthy lifestyle.

Brenna

Past Client in CT

Always a good experience at New Era. The new building is very nice and easily accessible. The counselors are good people who genuinely care about their clients and want to see them better their lives. Keep up the good work!

Anthony

Past Client in CT

Google Rating

4.6

Based on 36 reviews

New Era Rehabilitation Center

4.6

08:09 12 Feb 23

Working with these guys is enjoyable because they genuinely care about their patients. They have a fantastic program that offers stimulating activities to our residents. I'm excited to be a part of this group!

16:19 10 Feb 23

Addiction is one of the worst things that can happen to a family and heaven knows I have really given mine a very hard time but one of the best I ever made was enrolling myself at this center .They are exactly what I needed at the time and my moral compass has been rightly aligned ever since,I am 4 months sober now,working and a productive member of the society and I have also started mending fences with my family which all I credit to my time at this facility

09:39 10 Feb 23

I appreciate the communication I have received from the counseling/recovery staff regarding progress and discharge planning for those I have placed there. This is not always as evident in many treatment centers. Good work New Era Rehabilitation Center.

09:27 10 Feb 23

I liked that here you get personalized attention and care,the counselors are out of this world ,very knowledgeable, kind ,helpful and overall very humane too.Theirs is the real service to humanity and I am exhibit A of their success story.Anyone willing to get their life back in line again,you should pay this guys a visit.

11:35 08 Feb 23

I am very confident recommending this rehabilitation center for all services they offer!I am a beneficiary of their excellence and proficiency at why they do! their acupuncture procedure worked miracles for me that’s why I am very grateful and happy recommending !Mine is to just urge them to keep up the good work!

11:17 08 Feb 23

The staff is so extremely competent, the perfect balance of tough love, and also patience and compassion. It's crazy to imagine that just 5 months ago I had no hope for my future. Now I am excited for the possibilities and am in action towards achieving my goals. It's been an ongoing process but I'm learning to love myself, New Era Rehabilitation Center is an incredible place I couldn't recommend it more, I've seen it change so many lives including my own.

09:41 08 Feb 23

I was client here and it was the best decision I've made this far. My drug addiction led me down a dark path but at New Era Rehabilitation Center they helped me turn that around. I'm now 6 months sober and I've received more here than I could ever repay

09:23 06 Feb 23

This building is filled with positivity, great programs and a team full of truly caring care providers. There are a lot of mediocre/bad facilities out there, this is not one of them.

07:15 06 Feb 23

My wife has been in the country for six months. We've never had an issue with the staff. The staff is fantastic. I wish I could give more than 5 stars. Rooms and corridors are spotless, and security is top-notch. This is the third rehab clinic we've visited this year, and it far outperforms the others.

06:53 06 Feb 23

My mother has been a resident for three months. Initially in rehabilitation, he is now in long-term care. The facility is spotless, and the staff is quite pleasant. The administration has been extremely helpful from the start and is a valuable asset to the business. I consider myself extremely fortunate to have found this place for my mum.

14:57 04 Feb 23

Theirs is now the real service to humanity! I can’t really capture it writing how effective they are but what I can add is they are part of the reason I am alive and kicking today,simply put! Well deserved and earned 5 star rating! Keep it up

14:39 04 Feb 23

A friend recommended me to them for some acupuncture services I wanted and I am happy to publicly recommend them as one of the finest and most efficient establishments in the country! You got to try the to see that

13:27 04 Feb 23

I came out of there a better and complete reformed person! I had burned all my significant relationships and left with nothing to live for! The staff and the guidance I got from this place was very transformative and efficient

20:50 29 Jan 23

Great program helps save your life and counselors are good and I have Jess she great

19:13 08 Oct 22

Hi, l have been on this program quite awhile. But been clean of Heroin for 25yrs. But still go for groups. The counselors are wonderful. I had Carol for a time, she helped me alot. Now l have Francesca, and l find my self comfortable being direct and honest with her as well. It's the best thing l have done. I'm not clean totally. I'm 65 and alone. The program gives me support and love thank you

06:49 07 Sep 22

If someone is really thinking about getting clean, please pay your visit.

12:49 03 Jul 22

14:29 11 May 22

12:21 09 Jun 21

Great place not a lot of people so You're in and out and real methadone not that methadose

13:12 08 Oct 20

great program.. have been there almost 4 years.. great staff and doctors.. ive been clean thanks to this program for almost the whole time i was there.. i was dirty when i started and havent given a dirty in years.. i have bottle privileges which are great.. and they dont care about weed and will let you be on certain prescribed meds other programs dont allow you just have to be accountable and follow their guidelines

07:20 30 Jul 20

16:38 20 Nov 19

Well I am very surprised how they are helping my husband I can't even believe how fast they are I been going through a lot at last found a place that are willing to help him in any way possible the staff are very good and on point like I can't stop saying THANK YOUS ALL FOR REAL they move so fast that he even got to see a psychiatrist the next day thank you so much

12:39 08 Nov 19

02:25 31 Oct 19

Great staff they really care especially my counselor Francesca shes the best

zackattackdogz G.

13:44 24 Mar 17

The gentleman was very nice and gave me door to door service and carried a conversation with me

05:39 29 Oct 15

An amazing place to be if in need to be free from the addiction lifestyles. Your treated like a person and not just another drug addict. Much respect for new era. They have completely changed my life for the best. Thank you!!!

11:36 10 Oct 15

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